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Security

Online payment is secure. It is entrusted to the payment institution approved in France and passported in Europe Lemon Way which holds the money on behalf of third parties. The company Disruptor which manages the Zicplace site does not store any payment information in its systems. Credit card numbers are transmitted directly to Lemon Way.

Vendors are verified and tracked by our Zicplace boarding and monitoring teams. They must submit supporting documents that are checked by Lemon Way. This may seem "annoying" at first glance, but it avoids problems such as undeclared vendor bankruptcies, tax evasion, and the inability to prosecute an unscrupulous individual vendor who would not sell the musical instrument described or never ship it.

The advertisements are proofread and checked by our Zicplace experts.

The article sheets with the technical characteristics of the musical instruments are written by us, using test material lent by the brands or purchased and available at the Zicplace Show-Room, and technical operating instructions. We test some of the musical instruments that are resold by music shops or professional online retailers. We cannot test all new musical instruments, but we do ensure the quality of the brands and musical instruments on sale in Zicplace.

Reviews are checked to avoid abuse and brand placement.

You have 14 days to return a musical instrument that is not suitable for you when buying online from Zicplace. See our terms and conditions for more information. More days would be a risk of damaging the instruments, damaging a varnish, to the detriment of the sellers. Zicplace is an intermediary that seeks the right balance for the good of our members.